There are many times when you need technical support – for those “Help!” moments.
If you need help with:
- changing website content text or photo galleries
- learning how to update your own WordPress or shopping website
- making alterations to a theme
- social media support
- search engine optimisation
- finding out why your website is slow or not being found
then you need a support pack. Buy the number of hours you need to speed up your support. This top-up system is similar to Prepay mobile. We’ll give you a link to a webpage that contains all your support requests, with the time spent so far. When you’re down to an hour support time left, we’ll let you know. The more hours you buy, the cheaper it is. Customers with 6 hours prepaid at the beginning of a their 12 month contract period will receive free basic hosting for the year ahead.